UNIVERSAL BANKER- FARMINGTON HILLS

Description
Level One bankers are experienced, enthusiastic, and committed to personalized service. Most of our bankers escaped the constraints of a larger bank in search of a better way to serve their clients. Level One decisions are made locally by bankers who understand the needs of the people, neighborhoods and businesses they serve.

Duties and Responsibilities:

Initiate sales through gaining an understanding of our client’s financial needs and identifying ways to effectively recommend Level One Bank’s products and services. Identify referrals and make regular calls to new and existing clients to enhance the relationship.
Execute teller transactions in line with the Bank’s loss mitigation and operational excellence standards. Responsible and accountable for opening Level One products/services i.e.. consumer/business checking, savings, money markets and certificate of deposit accounts accurately.
Participate in daily/monthly operational audits functions to achieve operational excellence.
Qualifications:

At least 2 years of retail banking experience, including consultative sales experience, required
Cash handling and customer service experience required
Able to make decisions on available information and take action; make commitments and not change decisions when challenged
Exceptional customer service including problem resolution, expediting correction or adjustment
High school diploma/equivalent
Must be able to work banking center hours and be willing to work at other banking centers, if needed